Last Updated: July 2026

Asha999 Privacy Policy – Our commitment to protecting your data

Asha999 takes your personal data seriously. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Our Privacy Commitment at a Glance

Asha999's commitments to protecting your data

Data Is Never Sold

Asha999 never sells or rents your personal information to third parties. Your data is used solely to improve our services.

No data selling

SSL Encryption

Every transaction and login is secured with 256-bit SSL encryption. No outside party can view or alter your information.

256-Bit Protection

Two-Factor Authentication

Two-factor authentication (2FA) is in place to prevent unauthorized access to your account, ensuring no one else can log in.

2FA Protected

Minimal data collection

Asha999 only collects the minimum information strictly necessary to provide its services. No unnecessary personal details are requested.

Minimal Collection

Your Rights, Guaranteed

You have the right to view, correct, and delete your personal data. You can submit a request through support at any time.

In Your Control

Regular Security Audits

Asha999's servers and databases undergo regular security audits. Any vulnerabilities are identified and resolved promptly.

Regular audits
1

What Information We Collect

Asha999 collects certain information to provide its services. This information can be grouped into three main categories:

Identity Information
  • Full name
  • Date of birth
  • National ID Number
  • Address
  • Email & Phone Number
Financial Information
  • Mobile banking number
  • Deposit history
  • Withdrawal Records
  • Betting Transactions
  • Bonus Usage History
Technical Information
  • IP Address
  • Device Type & OS
  • Browser information
  • Login time and location
  • Cookie Data

Of the information listed above, identity and financial details are collected directly from you. Technical information is gathered automatically from your device whenever you use Asha999.

Please Note: Asha999 will never ask for your password or OTP over the phone or by email. If anyone requests this information, it is an attempt to defraud you.
2

Why We Collect Your Data

Asha999 collects information for the following reasons:

  • To create your account and verify your identity.
  • To process deposits and withdrawals.
  • To prevent money laundering and fraud through KYC verification.
  • To provide support and services to members in Bangla.
  • To keep you informed about new bonuses and offers.
  • To ensure platform security and detect suspicious activity.
  • To support responsible gaming monitoring.
  • To analyse usage patterns and improve our services.
Asha999's commitment: Your information is used solely for the purposes listed above. It is never shared with third-party advertisers for profiling or targeting.
3

How your data is stored

Asha999 uses multiple layers of security to protect your data:

SSL/TLS Encryption

256-bit encryption on all data transfers

Secure servers

Both physical and digital security layers

Encrypted Database

Encryption for sensitive data storage as well

Firewall protection

Prevention of unauthorized access and cyberattacks

Your data is held on Asha999's secure servers. Physical access to server facilities is strictly controlled, and only authorized personnel can access the data. Retention periods generally extend up to 5 years after account closure, in line with legal obligations and dispute resolution requirements.

Note: No organisation can guarantee absolute security on the internet. However, Asha999 makes every effort to protect your data, and you will be notified promptly in the event of any security incident.
4

Information Shared with Third Parties

Asha999 shares limited information with specific partners only in the following circumstances:

  • Payment Processors: The information required to process transactions via bKash, Nagad, and Rocket is sent to the respective platforms.
  • KYC verification provider: A limited amount of information may be shared with trusted verification services for the purpose of identity verification.
  • Legal authorities: We may be required to share certain information with the relevant authorities in response to a court order or legal obligation.
  • Technology Providers: Technology partners that help operate the platform — such as hosting and security service providers.
A clear commitment: Asha999 never sells, rents, or trades your personal information to advertisers, marketing companies, or data brokers.

Regardless of what is shared with third parties, a privacy agreement is mandatory with each of them, and they may only use your information for the specified purpose.

5

Cookies & Tracking

Cookies are used on the Asha999 website and app. Cookies are small text files stored on your device that help make the site easier to use.

You can disable cookies in your browser settings, though doing so may affect certain features on the site. In the app, a device ID is used in place of cookies — this is necessary for security purposes.

6

Your Rights

As an Asha999 member, you have several important rights over your own data:

1
Right to access

If you would like to see what data Asha999 holds about you, simply submit a request to our support team. The information will be provided within 30 days.

2
Right to rectification

If any of your information is incorrect, you can have it corrected. Submit a request directly through the profile section of your account or by contacting support.

3
Right to erasure

After your account is closed and the required legal retention period has ended, you may request permanent deletion of your data.

4
Right to Restrict Processing

In certain circumstances, you can request that we limit how your data is used — for example, while a dispute about its accuracy is being resolved.

5
Right to Data Portability

You may request a copy of your own data in a structured, portable format (such as CSV).

6
Right to Opt Out of Marketing Communications

You can opt out of promotional emails or SMS from Asha999 at any time.

To exercise your rights: Email us at support@asha999.best or reach out via live chat. After identity verification, we typically respond within 30 days.
7

Children's Privacy

Asha999's services are strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

Important: If a minor has accidentally created an account, the guardian should contact support immediately. The account will be closed right away and all associated data will be deleted.

Parents and guardians are encouraged to use password locks on household devices to prevent children from accessing betting platforms. Asha999 is committed to raising awareness on this issue.

8

Policy Changes

Asha999 may update this Privacy Policy from time to time. If any changes are made, you will be informed as follows:

1
Notifications Will Be Sent

A summary of the changes will be sent to your registered email address.

2
App Notification

You will also be notified via push notifications on the mobile app.

3
Page Update

The "Last Updated" date on this page will reflect any changes.

4
Effective date

For significant changes, you will be notified at least 30 days in advance, and the changes will only take effect after that period.

Continuing to use Asha999 after any changes take effect means you have accepted the updated policy. If you do not agree with the new policy, please withdraw your balance before closing your account.

9

Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Privacy Email: support@asha999.best
Live chat: available 24/7 on the app and website
Privacy request response: typically within 30 days

Why does Asha999 place such importance on your privacy?

Sharing information online has become a routine part of daily life. But uploading your banking details or ID documents to a website means placing your trust in that platform. Asha999 treats that trust as its highest priority.

Awareness of data protection on online platforms in Bangladesh is still limited. Many people have no idea where their information ends up or who is using it. Asha999 wants to change that. This Privacy Policy has been written in plain, straightforward language — not legal jargon — so that anyone can read and understand it.

Many people wonder about KYC verification — "Why do I need to submit a photo of my ID?" The honest answer is: it's there to protect you. If anyone tries to gain unauthorised access to your account, KYC verification stops them in their tracks. Withdrawal verification ensures that your money always reaches its rightful owner. The process takes a little time, but it's not a hassle — it's a safeguard.

Transparency around data retention is equally important. Asha999 retains certain information for five years after an account is closed. This is required by law — for instance, records need to be on hand in the event of a dispute or investigation. After that period, the data is permanently deleted.

A common question we hear is: "Can anyone else see my betting information?" The answer is no. Your betting history, win/loss records, and deposit amounts are entirely confidential. Family, friends, employers — no one can obtain this information from Asha999. The only exception is if a court order requires us to provide specific data to law enforcement authorities.

A word on cookies and tracking: most of the cookies used on Asha999 are essential for the site to function — for example, keeping you logged in. Analytics cookies are used purely for statistical purposes, such as understanding which pages are visited most and which features are used most often. This helps us improve the site — it is not used to serve you advertisements.

Your personal information belongs to you. Asha999 simply takes on the responsibility of keeping it safe for the time being — ownership always remains yours. If you have any questions or concerns, don't hesitate to reach out. Our support team is ready to help with everything, in Bangla.

Frequently Asked Questions

Yes, all your betting and transaction records on Asha999 are saved and accessible via both the app and website. After logging into your account, go to "My Account" or the profile section. There you'll find two separate areas — a betting history (showing which matches you bet on, how much, and the outcomes) and a transaction history (covering deposits, withdrawals, and bonuses). You can filter by date to view records for any specific period. The app works the same way — tap the account icon from the bottom menu, then open the history section. If you need a detailed screenshot or report of a specific transaction, contact support and it will be sent to you by email.

Withdrawing from Asha999 is straightforward. Log in to your account and go to the "Withdraw" section. Enter the amount and choose your preferred method — bKash, Nagad, or Rocket. The minimum withdrawal amount is ৳500. Once submitted, funds typically arrive in your mobile banking account within 30 minutes to a maximum of 4 hours. During peak periods — especially after major matches — it may take a little longer. If this is your first withdrawal and KYC verification has not been completed, you will need to do that first: upload a photo of your National ID and verification will be done within 24 hours. After that, every subsequent withdrawal will be much faster. If you do not receive your funds within the expected timeframe, contact us via live chat right away.

Play safe, enjoy with peace of mind

Your information is completely secure at Asha999. Deposit via bKash, enjoy everything from cricket to Live Casino, and withdraw your winnings fast.

256-Bit SSL Protection Your Data Is Never Sold 24/7 Bangla support
বাংলা